FIASMMS offer a quickest, fastest, convenient and cost effective
way of sending your PARCELS, DOCUMENTS & LETTERS to your loved ones,
associates, business partners, consumers & some individuals. Our commitment
is to serve you in sending & deliver your PARCELS, DOCUMENTS & LETTERS
to different parts of Metro Cebu, nearby Cities, Cebu provinces & neighboring
islands (Bohol, Leyte, and Negros & Masbate).
Our GOAL is to provide you the same day delivery service
at a very low cost. FIASMMS personnel will pick up your PARCELS, DOCUMENTS
& LETTERS and deliver it right at your recipient’s doorstep.
FIASMMS DOOR to DOOR delivery is one of the services that
will cater your requirement of sending within 24 hours with the assurance of
its safety, security and timely delivery.
FIASMMS is competent organization who provides good service and helps expedite
your needs in terms of DELIVERY.
FAQ’s by the Subscribers
1. How do
I send documents and parcels?
You may call our office from 8:00 AM to 5:00 PM on
weekdays, 8:00 AM to 4:00 PM on Saturdays and 8:00 AM to 12:30 PM on Sundays on
our landlines and emails. FIASMMS are very grateful in helping you.
should I choose FIASMMS?
FIASMMS is well organize company that serves a wide form
of services in fast and convenient way of DELIVERY. You can be assured of your
documents’ and parcels’ security and safety.
can I contact door to door and schedule for a pick up?
You may contact us through:
• Telephone & Fax Transmittal
• Online chat
is your cut-off time for scheduling a pick-up?
Bookings should be made before 9:00 AM for same day
pick-up and delivery. Bookings made after 9:00 AM will still be picked up the
same day but delivery will be made the next day.
there a maximum number of document or parcel per pick up?
There is no maximum number of documents and parcels that
you can send.
is the maximum weight that I can send?
You can send up to 3kg. Our couriers bring their own
weighing scales so your documents and parcels can be weighed upon pick up.
Weight is determined by either actual weight or volumetric weight, whichever is
To compute for the volumetric weight, formula is: length
(cm.) x width (cm.) x height (cm.) / 3500
(Example: 10cm x 10cm x 8cm/3500 = 0.23 kg.) Weight up to
3kg the following payments as follows;
Within Metro Cebu /Booking Made before 9:00am = P50.00 To
be pick-up/ deliver in the same day
Within Metro Cebu /Booking Made after 9:00am = P100.00 To be pick-up in that
day/ deliver next day
Outside Metro Cebu =P150.00 To be pick-up in that day/ deliver next day
Neighboring Island of Cebu =P200.00 To be pick-up in that day/ deliver next day
NOTE: More than 3kg subject for additional P20.00 per kg
within Metro Cebu, while outside Metro Cebu P35.00 per kg
for neighboring island of Cebu P50.00 per kg.
7. How is
Payment should be made upon pick up to the Sender , in
case receiver has to pay the Sender mention FIASMMS will not engage in CASH but
rather prefer in CHECK payable to the sender but with a separate arrangement
and shall be agreed by FIASMMS otherwise no payment shall be entertain.
8. Do you
accept electronic items?
YES, we accept electronic items. However, you will be
required to sign a waiver stating that we are not be liable for any damage as
our couriers are not trained and equipped to test if said items are in its
proper working condition upon pick up from your end and that we are only liable
for lost items.
there a need to state the declared value of the item?
YES. Should shipment get lost in transit, the basis of the amount to be
refunded is the declared value of the item.
10. Are there
items that are prohibited?
YES, there are items that are prohibited such as narcotics, perishable goods,
live animals, flammable and combustible items.
you deliver on holidays?
YES, we deliver during holidays except ion of Good Friday,
All Saints Day, Christmas Day and New Year’s Day. But in consideration for
reasonable causes such as accident, bad weathers & other unforeseen delays.
However FIASMMS will advice our subscribers in such cases that we need to
schedule our delivery particular those outside Metro Cebu.
suggestions can you give in order to have a problem-free transaction?
To avoid unnecessary delays in the delivery of your transaction, we would like
to recommend the following:
• Choosing your Recipient – Choose a recipient who is physically and legally
capable of receiving the document or parcel.
• Acceptable Recipient ID’s – Choose a recipient who has valid identification
documents such as:
- Driver’s License
- Company ID with picture
- PRC ID
- Government-issued ID cards with picture i.e. SSS, TIN
• Recipient Address – Be sure to give us the CORRECT, COMPLETE and EXACT
ADDRESS of your recipient to avoid delays in the delivery of the document or
• Recipient Contact Number – Landline or mobile phone numbers are important in
case there is a need to verify the address of the recipient.
We are please to SERVE you from 8:00 AM to 5:00 PM on weekdays, 8:00 AM to 4:00
PM on Saturdays and 8:00 AM to 12:30 PM on Sundays. You can call us, text us or
chat with us online.
CONTACT PERSON: Ms. Maryrose Javido
EMAIL : [email protected] or [email protected]
Mobile Phone: +63 9192475276
For more information about us, please visit our website at www.fiasmms.webs.com