PCBSI Signs CMSS Engagement

By: NewGen IT Corporation  09/09/2008
Keywords: Technical Support, Computer Maintenance, Pc Repair

Prudential Customs Brokerage Services, Inc. (PCBSI) engaged the services of NewGen IT Corporation. The engagement agreement is for the outsourcing of part of IT management functions of PCBSI. The services provided include computer maintenance, technical support, network management, web and Internet hosting and ad-hoc IT consultancy. Prudential Customs Brokerage is a customs brokerage firm in the Philippines that provides fully integrated services including cargo handling, trucking, arrastre and stevedoring, shipping agency and other port related services. It was founded by Mr. Rodolfo S. Ibuna in 1965 initially providing customs clearing and delivery services to Chinese traders in Binondo and Sta. Cruz, Manila. The company was incorporated in 1969 as PCBSI and has since expanded its clientele to include not only importers but other companies from different industries like mining, cement processing and others. According to PCBSI’s Controller, Mr. Wilfredo Velilla, “this service engagement should result in cost savings for us, as we do not have to put up our own IT department. We can just rely on the expertise of NewGen IT’s team of highly-skilled IT support personnel.” Mr. Marvin Ramos, HR Admin Manager, added that “this engagement would relieve us of the headaches associated with supporting and maintaining computer equipments in our offices and allow us to concentrate on more important tasks in running our business.” Being an ISO 9001-2000 certified company, PCBSI has to thoroughly evaluate the proposals they received from various IT firms to see if their processes conforms to the best practices in the industry and their expertise are up to standards. In the end, PCBSI chose NewGen IT as their partner because of its good reputation, proven expertise, impressive service management system and their depth of experience. To show its appreciation to PCBSI’s management, NewGen IT offered to develop, free-of-charge, their initial website that they could later expand. “Wow, I can't believe you're able to put up our website in just a short time. Congratulations for a job well done!” says Mr.Ramos. You can visit their website at http://www.pcbsi.com.ph for more information.

Keywords: Computer Maintenance, Pc Repair, PC Troubleshooting, Technical Support

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