Inbound and Outbound Call Centers

Inbound and Outbound Call Centers from Global Strategic Business Process Solutions, Inc.

By: Global Strategic Business Process Solutions, Inc.  02/13/2013
Keywords: Business Process Outsourcing, Call Center, Outsourcing Company

The Philippines recently surpassed India as the #1 call center location in the world. Availability of college educated labor force and excellent language skills have made the Philippines #1. Global Strategic furthers those inherent values through a thorough interviewing, and training process. We accept only the most qualified personnel. Each agent on our staff can handle over 250 outbound calls per day, and each server can hanlde over 30 agents. Our scalability allows Global to meet any client needs. Look to Global to handle: Cost effective solutions for your inbound and outbound calling requirements. Global Strategic maintains a state of the art call center facility with the latest technology and fully staffed with competent personnel, offering 24-7 support to our clients. All calls are handled promptly, professionally and in conscientious manner, consistent with the high standards your company expects and deserves. All of our call center employees are carefully selected for their manner and professionalism. Each member of our staff receives extensive training in the areas of: • Accent • Conversation Skills • Call Center Etiquette • Sales Skills • Client Specific Business Knowledge At Global Strategic, we view our call center services as one of the most critical and responsible services we offer to our clients. Representing a company to its most precious asset… its customers, is a responsibility we take very seriously. All call center personnel is trained to uphold your company’s reputation by ensuring your customer’s complete satisfaction. We currently offer the following inbound/outbound call services: • Direct Marketing Programs • Prospect & Lead Generation • Welcome Calls • Appointment Setting • Market Research • Order Taking • Customer Care Services • Insurance Claim Documentation • Outbound Lead Generation • Collections • Scheduling • Survey Taking

Keywords: Business Process Outsourcing, Call Center, Outsourcing Company

Contact Global Strategic Business Process Solutions, Inc.

Email

Print this page

Share

Other products and services from Global Strategic Business Process Solutions, Inc.

02/13/2013

Legal Support Solutions

Our management has a combined experience of more than 20 years in Foreclosure, Bankruptcy, Title Insurance, Loss Mitigation, Property Valuation (REO), Invoice management, Collections, and Customer service.


AmeriSourcing from Global Strategic Business Process Solutions, Inc. thumbnail
02/13/2013

AmeriSourcing

By outsourcing we help your company get the job done for you without worrying about adding another staff, adding another working space or having to pay per diem but to pay per task instead!