Telerain

Phone: 02 747 0556

Email business

telerain.com

Website

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Telerain
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Key contact details for Telerain
Phone
02 747 0556
Email
Email business
Website
telerain.com
Address
14th Floor, IBM Plaza,Eastwood City, Libis,Quezon City Philippines 1110, Quezon City Cpo - P.o. Box Nos. 1100 To 1199 QUE, 1110
 

Cloud contact center solutions

Cloud Call Center Philippines


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Business profile

Telerain Cloud Managed Inbound Contact Center includes all of the ACD and IVR features you need to run your contact center operations effectively,including all the advanced capabilities you expect from traditional remise-based infrastructure:skills-based call routing, IVR with Intelligent routing, Voice Mail, Voice Logging,GUI-based pop-up Interface,CTI with Knowledge-base URL, CRM integration's, and more. With Telerain Cloud Managed Inbound Contact Center, calls are routed and processed more rapidly, which means your customers experience reduced waiting times; they can contact you wherever they are and on the technology of their choice and are then directed more easily to the right agent, no matter where he or she is physically located. This solution enables successful off-shore contact centers, follow-the-sun strategies and site consolidation to support callers in all markets worldwide.

  • Business profile

    Telerain Cloud Managed Inbound Contact Center includes all of the ACD and IVR features you need to run your contact center operations effectively,including all the advanced capabilities you expect from traditional remise-based infrastructure:skills-based call routing, IVR with Intelligent routing, Voice Mail, Voice Logging,GUI-based pop-up Interface,CTI with Knowledge-base URL, CRM integration's, and more. With Telerain Cloud Managed Inbound Contact Center, calls are routed and processed more rapidly, which means your customers experience reduced waiting times; they can contact you wherever they are and on the technology of their choice and are then directed more easily to the right agent, no matter where he or she is physically located. This solution enables successful off-shore contact centers, follow-the-sun strategies and site consolidation to support callers in all markets worldwide.

Telerain's Keywords

Cloud contact center solutions | Cloud Call Center Philippines